Troubleshooting

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Help is on the way!

If requesting troubleshooting, we'd like you to provide 2 things:

Brief description of problem, and
Photos if possible. Compress/.zip multiple pictures for easy uploading (For example, a photo of the wiring underneath the face plate of your thermostat.).

* Indicates required field

Name *

First

Last

City *

Phone Number *

Email *

Upload Photos ( please .zip multiple files) *

Max file size: 20MB

Front of thermostat so we can see brand/model, 1-2 photos under cover so we can see wires to determine compatibility with Nest thermostat, sometimes a photo or 2 of control board in furnace. Send one compressed file (.zip)

Brief description of problem *

I am trying to install: *

Camera Door lock Fan Garage Door Opener Hub Light Switch or Outlet Lights Smart Sensors Smoke Detector Sprinkler Controller Thermostat Vents Voice Command System Other (please specify in comments)

I prefer service *

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Smart Home
Services
GALLERY
AVID IDEAS
Reviews
Spotlight
Contact Avid
- Jobs
- Privacy Policy
Business Services